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Serving Alberta's Roofing Industry Since 1961

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Course 302: Communication and Conflict Resolution

Contractors will learn the elements of good communication and learn to better understand their communication style and how it may impact others.

Conflict resolution will reflect on the protocols offered in contracts and techniques that will assist with managing conflict on the roof. Protocols for good communication will be studied using case studies from roofing examples, such as

  • General contractors
  • Inspectors
  • Regulators
  • Co-workers
  • Consumers
Course Fee: 
  • covered by ARCA
  • no-shows are charged $120 per person
Session Length: 
  • 2 days