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Communication and Conflict Resolution

Class 302

Contractors will learn the elements of good communication and learn to better understand their communication style and how it may impact others.

Conflict resolution will reflect on the protocols offered in contracts and techniques that will assist with managing conflict on the roof. Protocols for good communication will be studied using case studies from roofing examples, such as:

    • General contractors
    • Inspectors
    • Regulators
    • Co-workers
    • Consumers

Course Fee: 

    • covered by ARCA
    • no-shows are charged $200 per person
Session Length: 
    • 1 days

Interested in attending the course? Email info@arcaonline.ca to sign up.